“Before hiring Digital Agent we were at the mercy of a larger provider. Not only would they not call us when there was an issue, we would have to call them, and we ended up spending a lot of extra time getting passed around by telemarketers to the proper, qualified technical counsel. Digital Agent has engineers on the front end so you get calls directly from the technicians who are handling the issue. This reduces business risk for us and allows us to focus on our core competencies.”
Arlene Large
Chief Operating Officer
Duffey Communications, Inc. |
